Outage Procedures

First, check your fuses or circuit breakers, including those on the meter pole, to see if they have blown or tripped. (Members may be billed for a service call if the trouble is caused by the member’s own fuses or equipment).
If the problem is not with your electric service, call a neighbor to see if other people are also out of power.
Leave a light on so you will know when the power has been restored.
Unplug sensitive electronic equipment such as TV’s and computers.

To report outages or other power quality problems, call toll-free 800.568.6631 or locally 605.432.5331, give the name on your bill and your address (as identified on your billing statement). Never go near downed power lines!